Refund policy

Right of withdrawal for consumers strong> p>

(consumers is every natural person who concludes a legal transaction for purposes, which can be borne predominantly neither their commercial nor their independent professional activity.) < Br>
Cancellation Policy strong>

Right of withdrawal strong>
You have the right to revoke this contract within 14 days without giving reasons.
The cancellation period is 14 days from the day,

- where you or a third party named by you, who is not the carrier, the goods have taken possessions, if you have one or more goods in the context have ordered a uniform order and delivered uniformly;

In order to exercise your right of withdrawal, you must (craft & amp; Care UG (haftungsbeschränkt), on the goose break 27, 40591 Dusseldorf, telephone no.: +49 (0) 163 7375560, E-mail address: ) by means of a clear explanation (e.g. A post-mailed letter, fax or e-mail) to revoke your decision to revoke this contract. You can use the attached pattern withdrawal form, but not prescribed.

You can also use the pattern withdrawal form or other unique explanation on our website ( ) complete and transmit electronic. If you make use of this possibility, we will immediately submit to you (eg by e-mail) confirmation about the receipt of such a revocation.

Maintaining the cancellation period is sufficient that you are the notification of the exercise Submit the right of withdrawal before the expiration of the cancellation period.

Consequences of the revocation strong>

If you revoke this contract, we have all the payments we received from you the delivery costs (with the exception of the additional costs resulting from the fact that they have chosen a different kind of delivery as the cheapest standard delivery we offered), immediately and at the latest within 14 days of the day, to which the notification of their Revocation of this contract has been received by us. For this repayment, we use the same means of payment, which they have used in the original transaction, unless we have expressly agreed otherwise with them; In no case will you be charged charges due to this repayment.

We can refuse the repayment until we have retained the goods again or until they have provided the proof that they have returned the goods, depending on which of the former time.

You have the goods immediately and in any case at the latest within 14 days from the day you teach us about the revocation of this contract, to us or to Craft & Amp; Care to return or hand over at Gansbruch 27, 40591 Dusseldorf. The deadline is maintained if you send the goods before the deadline of 14 days.

Do you have the immediate costs of returning the goods.

Do you have to pay for any loss of value of goods if this loss of value is due to a handling of the objectality, characteristics and functioning of the goods not necessary to be attributed to them.

excluding or expiry reasons

The right of withdrawal does not exist for contracts

- for the delivery of goods that are not prefabricated and for their production an individual selection or determination by the consumer is significant or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that fast or their expiration date would be quickly exceeded;
- for the delivery of alcoholic beverages, the price of which has been agreed upon conclusion of the contract, but at the earliest 30 days after conclusion of the contract can be delivered and their current value of fluctuations in the market depends on which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.

The right of withdrawal prematurely at contracts

- for delivery of sealed goods, which are not suitable for reasons of health protection or hygiene not to return if their seal was removed after delivery;
- for delivery of goods, if they are The delivery was mixed inseparably with other goods due to their texture;
- to supply sound or video recordings or computer software in a sealed pack when the seal has been removed after delivery.

Pattern revocation form strong>

(if you want to revoke the contract, please fill in this form and send it back.)

- to Craft & Amp; Care UG (haftungsbeschränkt), on the goose break 27, 40591 Düsseldorf, e-mail address: a >:

- hereby withdrawal (s) I / we (*) the contract concluded by me / us (*) on the purchase of the following goods (*) /
the provision of the following service (* )

- ordered AM (*) / Get on (*)

- Name of the Consumer (S)
- Address of the Consumer (S)
- Signature of the consumer (S) (only for message on paper)
- Date

(*) Stroke inappropriate. P>